Coronavirus - Franklin-Theatre

A Message to Our Patrons on COVID-19

Updated 12:00 PM  6/28/20

The Heritage Foundation announced it will close The Franklin Theatre through December 31, 2020. Read the announcement here.

All events after July 31, 2020 have been postponed, rescheduled or cancelled. Please visit our event calendar for updates on our programming for 2021.  Current ticket holders will be notified of the status of their event.

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A Message to Our Patrons Regarding Our Response to COVID-19

We thank you for your continued support and patronage of the Franklin Theatre and remain committed to bringing you the best entertainment experience, while also seeing to the health and safety of our staff, volunteers, artists, and visitors during the recent coronavirus outbreak.

If you purchased tickets to an event that has been postponed, rescheduled or cancelled, you should have received an email regarding that event. We are continuing to confirm new dates with artists and their representatives. We hope you will join us for a rescheduled event, however, if you would like a refund please contact our Box Office at 615-538-2076,

Consider donating your tickets, as well, as a tax-deductible gift to The Franklin Theatre. Your gift helps support our mission of bringing world-class entertainment to our community and beyond.

Our Box Office is operating under regular Box Office hours, though remotely: Sunday-Monday 12 PM - 5 PM, Tuesday - Saturday 11 AM - 6 PM. 


For all other upcoming events, current ticket holders will be notified of any updates via email. Updates will also be provided via email newsletter, social media and our website at

We continue to monitor the outbreak of the coronavirus and are working closely with the Centers for Disease Control (CDC) and local health and government officials for additional precautionary measures. The safety of our staff, guests and artists is of the highest priority, and we have implemented increased cleaning, disinfecting and safety protocols at the theatre and have been providing guidance to staff, artists, and guests on the best ways to prevent illness. We will continue to do so for the foreseeable future.

If you would like to know more about how we are continuing to respond to any new developments in the outbreak, please visit our website at which will be updated regularly. 

For questions, feel free to email or call us at 615.538.2076.

As much as we care about creating memorable experiences for our patrons, we care even more about supporting the Heritage Foundation, the city of Franklin and Williamson county’s efforts to maintain a safe environment during these times that try us all. Thank you for your support. We look forward to seeing you soon.


Paul T. Couch

Executive Director


Additional Resources

Williamson County Health Department Safety Update Centers for Disease Control Information and Prevention

Coronavirus Disease 2019 (COVID-19) Situation Summary (CDC)

2019-nCoV: Clinical Disease & Transmission (Vanderbilt)

Metro Nashville Public Health Coronavirus Disease 2019 (COVID-19) Response and Information

Tennessee Coronavirus Public Information Line: 1-877-857-2945
Available 10 a.m. to 10 p.m. daily

Recommendations for Disease Prevention

  • Wash your hands frequently for a minimum of 20 seconds.
  • In the absence of soap and water use an alcohol based hand sanitizer.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Facemasks should be used by people who show symptoms of COVID-19.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.